The Uphold® mobile app brings the full power of the Uphold® platform to your smartphone, offering seamless trading, portfolio management, and secure wallet functionality. With its intuitive interface and robust security features, the app enables you to manage your digital assets anytime, anywhere.
Secure your account with fingerprint or facial recognition technology for quick and safe access to your Uphold® Wallet.
Execute trades across 200+ assets including cryptocurrencies, fiat currencies, and precious metals directly from your mobile device.
Monitor your investment performance in real-time with intuitive charts and performance metrics.
Receive instant alerts for price movements, completed transactions, and security events.
Accessing your account through the Uphold® app follows a secure process:
Security Tip: Always download the Uphold® app from official app stores (Apple App Store or Google Play Store) to avoid counterfeit applications that may compromise your security.
While the Uphold® app is designed for reliability, technical issues can occasionally occur. Here's how to resolve the most common problems.
If the Uphold® app is malfunctioning or crashing:
If you're unable to log in to the Uphold® app:
The app provides streamlined account recovery options:
"Error Connecting Uphold® Account": Typically indicates network issues. Check your connection or try again later.
"Uphold® Error Decline": Often related to payment method issues or insufficient funds.
"Can't Verify Uphold® Wallet": Usually requires completing identity verification steps in your account settings.
For issues that persist after troubleshooting, visit the Uphold® Help Center or contact support directly through the app.
Visit Uphold® Help CenterYes, the Uphold® mobile app offers nearly all the functionality of the web platform, including trading, wallet management, and account settings. Some advanced features may be more easily accessible on the desktop version, but for most users, the mobile app provides a complete experience.
After logging in with your credentials, navigate to Settings > Security > Biometric Authentication. Follow the prompts to enable fingerprint or facial recognition. You'll still need your password for certain sensitive actions, but biometrics will streamline regular access.
This is typically caused by compatibility issues or corrupted app data. First, check if your device meets the minimum system requirements. Then try clearing the app cache (Android) or offloading the app (iOS). If problems persist, uninstall and reinstall the app from the official app store.
For most daily activities—checking balances, making trades, managing your wallet—the app is sufficient. However, certain account management tasks, detailed statement exports, or complex verification processes might be easier to complete on the full website at Uphold.com.
Transaction declines can result from insufficient funds, security flags, account verification requirements, or issues with your payment method. Check your account status, ensure your payment method is valid, and verify that you've completed all necessary identity verification steps.
If you've lost access to your 2FA device, you'll need to contact Uphold® support directly. Visit Uphold.com from a web browser, click "Log In," then "Need Help?" to access account recovery options. Be prepared to verify your identity through documentation.